Mentors will:

• Ask the mentee what they expect of them
• Will question and challenge but not give advice or dictate what a client would do
• Offer expertise, ways of finding out
• Support and encourage
• Share their own experiences
• Use subtle guidance but ensures the mentee makes all the decisions
• Be interested in the mentee and seeing them succeed
• Not use judgement, stays neutral and does not blame
• Admit when they don't know and offer suggestions for where or who to ask
• Gives constructive and positive feedback
• Not do most of the talking
• Turn up, prepared, to sessions on time
• Maintain confidentiality at all times
• Share their widsdom, whether you want it or not!

Mentees will:

• Determine what they want to achieve from the session before it starts
• Be open and honest
• Take responsibility for all decisions made as a result of the session
• Understand that a mentor is not an expert in every area of business and cannot be expected to be