Constructive Criticism January 4th, 2013
This week I got an email from a lady who didn’t like my Daily Dose of Motivation email series. She told me why she hadn’t liked it, and what she thought I could do to make it better.
Up till now I have had nothing but praise for my series, which attempts to bring the best parts of my blog to people who, for some reason, would like to hear from me every day. So I must admit this email stopped me in my tracks a bit. Nobody really likes to hear criticism.
My first reaction was defensive. Well, everybody else likes it, so she is just plain wrong. If she doesn’t like it then she can just go on and unsubscribe and not bother the people who do want to read it. Have you ever felt a bit like that in the face of criticism?
Once I stopped inwardly ranting though, I couldn’t ignore a small voice in the back of my head. A few people have told me they like the series – but what if everybody else who is reading it is actually feeling the same way as this lady, and nobody else has been brave enough or kind enough to tell me? Put like that, I realised I needed to look more closely at the email.
What I saw was a well-written and constructive review of the series. My correspondent apologised for being negative in parts, but she did offer me several very honest views, with practical ways in which I could have made the series better from her perspective.
I am going to look into what she said, and I am going to make some of the changes that she recommended. I’m not going to tell you what they were here – after all I don’t want to point out the failings of my product to those of you who have been reading it perfectly happily up till now.
But I do think now, that I have the tools to make Daily Dose even better than before, and I will be working on it over the next few months. so if you haven’t seen it yet, then please come and take a look.
To my correspondent who sent me the constructive criticism – thank you so much for your time, going out of your way to tell me what I did not want to hear. You have done me an enormous favour and also taught me a bit about how to criticise and also how to respond to it.